After placing your online order you will receive an order confirmation email from WeGonnaTalk. Within 48 hours (business days), you will receive a shipping confirmation email with a link to track your order. If you have not received a shipping confirmation email within 48 hours of placing your order, please contact our customer service 646 265 8923 by phone for assistance (Monday through Friday during our regular working hours).

Important note 1: Shipping times below are based on orders placed by 1PM EST on business days (Monday through Friday). Shipping days exclude weekends and holidays.

Important note 2: WeGonnaTalk reserves the right to hold any order for suspected fraud. Affected customers will be notified by our customer service.

Important note 3: We don’t ship to P.O. BOX addresses.

If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our customer service 646 265 8923 by phone for assistance (Monday through Friday during our regular working hours). Visit our Returns & Exchange section for more information.

FREE SHIPPING

Due to the COVID-19 pandemic, shipping times may be delayed
We offer Free Shipping on any order over $74.99 within the continental US. The FREE Shipping option will automatically appear on your Shopping Cart and Checkout page once your subtotal is $74.99 or more.

Cost: FREE
Estimated Delivery Time: 3 to 5 business days.
Delivery Providers:  

STANDARD GROUND SHIPPING

Due to the COVID-19 pandemic, shipping times may be delayed
Our Standard Ground orders are delivered by USPS, only within the continental US.

Cost: Starting at $7.99 (may vary based on delivery address, size, and weight of your order)
Estimated Delivery Time: 3 to 5 business days.
Delivery Providers:  

STANDARD SHIPPING TO HAWAII & ALASKA

Due to the COVID-19 pandemic, shipping times may be delayed
We also offer standard shipping options to our customers in Hawaii and Alaska through USPS.

Cost: Starting at $15.00 (may vary based on delivery address, size, and weight of your order)
Estimated Delivery Time: 3 to 5 business days.
Delivery Providers:  

SHIPPING TO PUERTO RICO

Due to the COVID-19 pandemic, shipping times may be delayed
We deliver to our customers in Puerto Rico through USPS.

Cost: Starting at $15.00 (may vary based on delivery address, size, and weight of your order)
Estimated Delivery Time: 3 to 5 business days.
Delivery Provider:

LOCAL PICKUP ORDERS

If you are in the New York City area, please contact our customer service 646 265 8923 by phone for assistance (Monday through Friday during our regular working hours). At this moment we don’t offer the option to choose pickup order online. Pickup order deliverability may vary based on product availability.

Important note: You will be charged in advance for your order purchase before picking up the product/s. We will provide by phone or email the exact time and address for you to pickup your product/s.

CUSTOM ORDERS SHIPPING

Custom orders shipping may vary, but most WeGonnaTalk Custom orders arrive within 3-6 weeks. For a more precise expected delivery date, please contact our customer service 646 265 8923 by phone for assistance (Monday through Friday during our regular working hours).

Important note: Each custom product is made specifically to your specifications and as a result, your orders can’t be modified, cancelled or returned.

INTERNATIONAL SHIPPING

For International Shipping, please contact our customer service 646 265 8923 by phone for assistance (Monday through Friday during our regular working hours). Our online ordering system does not currently support shipping to mailing addresses outside the Continental US, Alaska, Hawaii, or Puerto Rico.

Last revised October 12, 2020.